Refund Policy

1. Refund Reasons

Refunds will not be issued once the service has been delivered, regardless of the quality of the generated website or whether they meet your specific expectations or requirements.

2. Technical Issues

If you encounter any issues with failed website generations, please contact our customer support team at koyalhq@gmail.com. Include your account details (the email registered with), and a description of the technical issue, and we’ll issue a refund on a case-by-case basis.

3. Processing Time

We typically respond to support queries within 5-7 business days.